Posts tagged: SMRT
It is “very rare” for a broken clip to drop off, she said. SMRT has encountered three other incidents in the last four years.
I don’t know what’s “very rare” these days.
Yahoo! News:
Many commuters have also complained about SMRT’s bad communication of the disruption.
Skyee Alfonso said, “Bus bridging service was only activated after an hour. No instruction and no help was given by SMRT staff to show the commuter where to take the buses.”
Themis Thng agreed and added, “Commuters at Raffles Place MRT Station did not even know about train service (being) down as the on screen panel only reflects “Do not board”. No station master at the station telling them also. No announcement heard either.”
This worries me. The second breakdown this week and they’ve yet to get their corporate communications in order. I really fear for any emergency.
It looks as if SMRT has no effective emergency commuter-management SOPs.
Conspiracy theory no?
Is this true? SMRTTaxi sent this msg: Income opportunity. Dear partners, there is a breakdown in our MRT train services twitter.com/xinnhuii/statu…
— XinHui Lim (@xinnhuii) December 15, 2011
TODAYonline reports:
SMRT’s response on this morning’s Circle Line disruption, sent at 4.35pm, eight hours after the incident.…
The SMRT spokesperson also reiterated that “because Circle Line can operate in both directions, essentially train services were still running in spite of the faulty train”.
SMRT will send its statement on the southbound delay when it is ready.
The absurdity of this on many levels is just unbelievable.
East West Line delay: Train broke down and had to be pushed out of station (via STOMP - Singapore Seen).
They’ve finally learnt to put up signboard.
Some commuters are still complaining about the frequency of trains along the East-West line, despite improvements done to the Jurong East MRT station recently.
I’ve never imagined that the state-controlled press would report on this, but I guess the discontent must have gotten out of hand. This article must be to ‘sync’ reporting with reality, especially after the publication of a certain survey that indicates that ‘commuters are satisfied’ with the transportation system.
Operator SMRT said the current average waiting time is about 2.5 to 4 minutes during morning rush hours. But commuters said this is not the case. “The waiting time is about 4 to 5 minutes, sometimes I have to wait 6 minutes because they will have announcements telling us there’s some track problem,” said MRT commuter Chow Zhihong.
SMRT is clearly still in denial. When are they going to actually upgrade the signalling system? HK has already bitten the bullet almost 10 years ago, so how long more is SMRT planning to push this off till?
Commuters covered their mouths as a large plume of smoke from a westbound train engulfed Dover MRT station at 6.35pm today (Jul 22). Passengers were evacuated from the westbound train before it moved off from the station.
I’m honestly impressed by their classiness. Yes, raise the fares!
The two public transport operators, SBS Transit and SMRT, have submitted applications to the Public Transport Council (PTC) seeking bus and rail fare adjustments.
Both cited cost pressures despite increased efforts to lower costs and increase productivity.
Don’t you just love their justifications? So innovative right?
Seriously, I wonder if their employees can make the same requests to their management for salary hikes citing “cost pressures despite increased efforts to lower costs and increase productivity” at such frequencies.
“SMRT’s emphasis on ‘the need for commuters to play their part’ skirts the larger public concern about the adequacy of SMRT’s security infrastructure. While we are cognisant of our role in ensuring the security of the MRT system as commuters, we question the extent to which SMRT expects us to go in ensuring the security of the SMRT depot facility.”
In the meantime, the Ministries of Transport and Home Affairs continued to distance itself from the fiasco as if it has nothing to do with them, leaving the hapless SMRT to deal with the public fallout on its own.
Singaporeans question security lapse by SMRT — The Temasek Review
